Frequently Asked Questions

1. Create an account on Court Reserve and sign the waiver. 2. Choose to purchase a membership or be a Visitor. 3. Reserve a court with another player(s) who also has an account or sign up for an event. 4. Come to the Blue Zone with a second pair of shoes (NON-MARKING) for your court time. 

No. Visitors are welcome, but if you intend to play frequently it is much more affordable to become a member.

YES! We have been approved to accept Quartz CashCards. Please inquire if you have other benefit cards you would like to use. 

No, equipment may be rented at the club. You do need non-marking court shoes however.

All of the above will be available to both members and visitors. Member pricing will always be more affordable.

There are restrooms with benches for changing, but no showers.

Yes, merchandise will be available for sale. Paddles will also be available for rent.

Yes, we have an Event Room for rent. This room can be booked with or without court time. You can also just book courts for your event. Please contact us for pricing.

Open Play is a regularly scheduled, organized event where players can show up to play without a partner. Players rotate in and out to mix/match with others of similar skill levels, creating a fun, dynamic, and social environment. Open Play sessions are scheduled each week to give players a chance to meet other players and experience the facility at a discounted rate. No reservation is required, however we recommend pre-registering for the event to make sure you get a spot and to pay your fee. *account and waiver is required

Monday - Sunday 9:00am – 10pm

(Hours subject to increase or decrease relative to demand)

Yes. Visitors and members alike can reserve courts in advance. The difference is visitors pay more and can only reserve courts 2 days in advance. Members pay less and may reserve courts from 14-15 days in advance depending on the membership type. Courts are always subject to availability.

The Blue Zone Pickleball utilizes CourtReserve to book courts and become a member. Please download the app or go to courtreserve.com and click on: create account.

Our memberships, of course, are not free but getting an account at CourtReserve is free. You then will be able to become a member or visitor and reserve courts immediately through the CourtReserve app.

We currently sell beverages at the front desk - alcoholic and non-alcoholic. Food coming soon!

No outside beverages. No outside food unless it is for scheduled group events in our Event Room. Water bottles are allowed. We sell water and have a water fountain. Check out our Merch area as we also have Blue Zone Pickleball water bottles for purchase. Food coming in the future! 

For full details on membership costs and benefits, please see the Rates page. Annual membership fees gain you privileges of reduced or no Court Reservation Costs. Membership fees also give you earlier access to reserving the court(s) you want. All players attending the facility pay court fees or a member fee. Visitors (non-members) pay the most. Diamond Elite members pay the least.

For large tournaments and events we reserve the right to reduce or remove court reservations during that time. 

CourtReserve is a free app that you can download to your smart phone. It will help you reserve courts and join events even if you are not a member of our facility. iPhone. Android

Yes! Lockers are available for Diamond and Diamond Elite members! They are on a first come first served basis and members must supply their own lock. Visitors pay $1/day. The Blue Zone Pickleball, LLC is not liable for lost or stolen items. 

A minor can play, but must be accompanied at all times by an adult. A minor can play as a visitor with an adult or as part of a family membership. Please call 608.615.1000 to inquire about our family memberships.  

Absolutely! Each player just pays their own court fee according to the rates of their membership type or the rates of a visitor. 

In order to manage a schedule and offer guaranteed court times, there must be an incentive for members and visitors to not only plan ahead but also to keep to a schedule out of respect for other patrons. The most organic motivator for punctuality, planning and privilege of playing uninterrupted is…money.

We’ve designed the membership program in a way to give our members the best prices on court rates and also the lowest average cost per hour played.

We also designed our membership programs to have what’s called Advanced Booking. Meaning, members have an easier time booking the times they want in advance with a larger calendar to work with than a Visitor. Life is short, you shouldn’t be waiting or competing for court time when a few bucks will give you the non-stop pickleball you deserve!

Court Reservations & Event Registrations must be canceled no less than 24 hours in advance to be eligible for an account credit. Please respect your fellow players, only reserve if you’re going to play. Players with more than 5 cancelations within the 24 hour window will lose the ability to self-reserve the court, they must contact the front desk for scheduling. 

Members may request cancellation of their membership within 72 hours of purchase. However, any time used or discounts applied will be deducted from the refund amount. We reserve the right to cancel any membership without refund at any time with valid reason (including but not limited to violating our policies).

All information is subject to change in our new business, and we will strive to keep you informed of any updates. 

We do not offer refunds for court time, events, memberships, leagues, or any other purchase at The Blue Zone for injuries, medical reasons, moving, or any other instance that may arise.